Returns

🔄 Returns & Warranty Policy

📍 Return Address

Beyond Skate Returns
345 Charles Street
North Perth WA 6006
Australia

(or at any Beyond Skate Shop location)

📱 How to Request a Return

To request a return, please send us a text on:
+61 483 932 238

Please include the following in your message:

  • Your full name
  • Your order number
  • The reason for your return

You can also tap the “Text Us” button at the bottom of this page to launch the messaging app automatically.

We’ll respond during shop hours:
Monday to Friday, 10 am – 5 pm (AWST)

🔁 What You Can Return

Unwanted or incorrect items may be returned under these conditions:

  • Unworn and unwashed
  • Original condition with all tags and packaging
  • Returns must be made within 30 days of delivery
  • Gripped skate decks are not eligible for return if griptape has been applied

Once approved, you may choose:

  • Exchange
  • Store credit
  • Refund (excluding original shipping)

Please note: Items purchased on sale, clearance, or marked down are not eligible for a refund for change of mind.

If your sale item is returned within our return conditions (unused, original condition, with tags attached and within 30 days), you may choose one of the following:

  • Exchange (subject to stock availability), or
  • Store Credit equal to the purchase price paid.

*If requesting an exchange, we recommend purchasing the desired items ASAP to speed up the return process and avoid the product selling out. We can then arrange a refund/credit once the item has been received back to us.

🚚 Who Covers Return Shipping?

  • We cover return postage if:
    – The product is faulty (within warranty), or
    – You received the wrong item or it doesn’t match the description
    In these cases, we’ll email you a pre-paid return label.
  • For all other returns (e.g. change of mind or incorrect size), the customer covers the return shipping.
  • Redelivery fees will be applied for any uncollected parcels. 

🛡️ Warranty Coverage

  • Warranty valid for the original purchaser.
  • Minimum 3-month warranty from purchase or delivery—unless otherwise stated.
  • Claims are assessed for manufacturing defects.

💳 Refunds

  • Refunds are issued to the original payment method.
  • They typically appear within 1–3 business days, depending on your bank.

💬 Still need help? Email info@beyondskate.com.au and we’ll get back to you as soon as we can.



Kind Regards,
Beyond Skate Team